1. Introduction
At Shreshta Foods and Traders. we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide while visiting or using our website www.shreshtafoodsandtraders.com . By using our website or services, you agree to the practices outlined in this Privacy Policy. If you disagree, please discontinue using our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, phone number, email address, shipping/billing address, and payment details when you register, place an order, or contact us.
- Non-Personal Information: such as browser type, device details, IP address, and browsing behavior collected automatically through cookies or analytics tools.
- Transaction Information: details of products purchased, payment methods, and order history.
- Communication Information: information you provide while submitting queries, feedback, or participating in promotions.
3. How We Use Your Information
We use the information collected for purposes including:
- To process and fulfil your orders.
- To improve our website, products, and customer experience.
- To send order confirmations, updates, and customer service communications.
- To provide information about offers, promotions, or new products (only if you opt-in).
- To comply with legal requirements or enforce our Terms and Conditions.
We ensure that your data is used only for legitimate business purposes and not for unauthorized activities.
4. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal data. However, your information may be shared with:
- Service Providers: such as payment gateways, logistics partners, and IT service providers to facilitate order processing and delivery.
- Legal Authorities: if required by law, court order, or government request.
- Business Transfers: in case of a merger, acquisition, or restructuring, where your data may be transferred to the new entity with the same level of protection.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance user experience, remember preferences, and analyze Website traffic. You may disable cookies through your browser settings, but some Website features may not function properly without them.
7. Your Rights
As a user, you have the right to:
- Access and review your personal information.
- Request corrections to inaccurate or outdated information.
- Request deletion of your personal data, subject to legal and contractual obligations.
- Opt out of marketing communications at any time.
Requests related to these rights can be submitted through the contact details provided on our website.
8. Third-Party Links
Our Website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before sharing personal information.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are made indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us through the details provided on our website.